Conversational AI refers to the technology that enables computers to understand, process, and respond to human language in a conversational manner. At its core, Conversational AI leverages Natural Language Processing (NLP), Machine Learning (ML), and other AI techniques to simulate human-like conversations. This allows chatbots and virtual assistants to interpret user queries, provide... https://medium.com/@xceloremarketing/ai-powered-chatbots-the-future-of-conversational-ai-8d357a39dab6